About Food Corporation of India
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RIGHT TO INFORMATION
MANUAL - VII
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No.2/Inspection
Report/94-LC |
28-07-2005 |
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PUBLIC GRIEVANCE REDRESSAL MECHANISM
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The FCI has devised
a detailed Public Grievance redressal mechanism for redressal of
Grievances raised by any individual, association, professional of any
member of public etc. against any service provided by the Corporation or
having interface with it. The scheme envisages nomination of Public
Grievance Officers at corporate, Zonal, Regional and District level.
At corporate level the Executive Director (Personnel) and Liaison Officer
are ex-officio Director (Public Grievance) and public Grievance Officers
respectively. At Zonal level the Deputy Zonal Managers of concerned
zone have been designated as Zonal Public Grievance Officers.
Similarly at Regional and District levels concerned Regional Managers and
District Managers have been nominated as Regional and District Public
Grievance Officers.
Any aggrieved
person, association, professional etc. can approach these public
grievance officers at these levels to get redressed their grievances.
At FCI Headquarters,
New Delhi , the following officers has been designated as Director
(Public Grievance) and Public Grievance Officers. |
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S. No |
NAME & DESIGNATION |
Floor/Room No. |
Telephone/ Fax No. |
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1. |
Sh. Mahboob
Ali, General Manager(NZ-I)
as Director (Public Grievances) |
1st
Floor,A-2A, 2B,
Sector-24,
Noida-201301. |
0120-2411717 |
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2. |
Sh. Laxman
Sahijwani, Dy. General Manager (Admn)
as Public Grievance Officer |
1st
Floor,A-2A, 2B,
Sector-24, Noida-201301. |
0120-2411605 |
Meeting Day - EVERY
WEDNESDAY BETWEEN 10.00 Hrs. to 13.00 Hrs.
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List of
Public Grievance Officers
of
Zones/Regions/Districts |
Function as
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Telephone/ Fax
Nos |
ZONAL OFFICE NORTH : NOIDA (UP)
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General
Manager(NZ-I) FCI,Zonal Office(North), Khadya Purna Sadan, A-2A&2B,
Sector -24, Noida(UP)-201301. |
Zonal Public
Grievance
Officer
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95120/ 2411717
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REGIONAL OFFICE : DELHI
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Regional
Manager
FCI, Regional Office,
D.D.A Complex, Rajindera Bhawan ,
Rajindera Place , New Delhi . |
Regional
Public Grievance
Officer |
25768007 |
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District
Manager
FCI,District Office,
Mayapuri, New Delhi . |
District
Public Grievance
Officer |
25493870
25136274 |
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District
Manager
FCI,District Office
Shakti Nagar, Delhi . |
District
Public Grievance
Officer |
27241582
27211058 |
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[Manual I]
[Manual 2]
[Manual3]
[Manual4]
[Manual5]
[Manual6]
[Manual7]
[Manual8]
[Manual9]
[Manual10]
[Manual11]
[Manual12]
[Manual13]
[Manual14]
[Manual15]
[Manual16]
[Manual7] |
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